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xenPlatform fees

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Xendit charges transaction fees for each payment processed. These fees are charged to either you or your merchants, depending on the sub-account type used. Additionally there are fees charged based on your xenPlatform usage.

Transaction fee Breakdown

Under direct deduction, Transaction fees are always deducted from the account that receives the transaction.

Feature

Owned Sub-Accounts

Managed Sub-Accounts

Direct billing

Fees deducted from the sub-account

Fees deducted from the sub-account

Indirect billing

Platform pays after billing statement is issued

Merchant pays after billing statement is issued

Who receives billing statements?

Master account

Sub-account

Who receives tax invoices/ Faktur Pajak?

Master account

Sub-account

Note: You may also request us for consolidated invoices, which combine all invoices into the Platform regardless of what sub-account types you have.

xenPlatform fees

Xendit charges two types of fees based on your xenPlatform usage:

  • Sub-account activity fee: Charged per monthly active sub-account. A sub-account is considered active if it has at least one chargeable transaction (excluding withdrawals and top-ups) within that month.

  • In-house transaction fee: Charged for transfers and split fees between accounts. This fee is accumulated and charged to the platform via indirect billing.

In-house transaction fee calculation

The fee charged is based on the amount that is transferred or split (not the entire transaction amount). For example:

  1. A sub-account receives an IDR 100,000 transaction from a customer

  2. Using a Split Rule, IDR 5,000 is transferred to the Platform upon settlement

  3. The default fee charged for this transfer would be 0.5% x IDR 5,000 = IDR 25

For the most updated pricing, visit the pricing page on the Xendit website.