Understanding your Xendit invoices

Each month, you’ll receive your Xendit invoice that contains a comprehensive breakdown of all fees and applicable transactions. Here's a breakdown of how these invoices work, how to access them, and how to understand their contents.

Invoice issuance

Invoices: All Xendit customers receive an invoice for the billing month between the 3rd and 5th of the following month. For example, transactions made during May will have an invoice sent by June 5th.
Tax Invoices: Tax Invoices are sent between the 9th and 10th of the following month. For example, the Tax Invoice for May transactions will be sent by June 10th. This mandatory document serves as proof that local taxes on Xendit fees have been paid.

How to download your invoice

You can download your Xendit invoices using either of the following methods:

Via your dashboard

Navigate to Settings > Billing Statements
Click the three dots on the right side of your bill
Select Download Invoice

Via email

Set up email recipients for billing-related emails:
1. Go to Settings > Email Recipients
2. Click + Add Recipient to open a pop-up window
3. Enter your email address in the Email Recipient field
4. Tick the Invoices checkbox under the "Receive the following reports" section
Once set up, you will receive an email with a link to download your invoice and billing report by the 7th of each month

Understanding your invoice

Your invoice contains a summary of all the transactions that are billed in a billing month. It will outline the quantity and volume of transactions that were processed by Xendit over the course of the billing month.

Business name and business legal address
Invoice details
1. PKP
2. NPWP
3. Issuing date
4. Invoice period
5. Invoice number
Summary of the invoice
1. Invoice period
2. Total payable
3. Payment due date
Product level calculation
This table contains all the products you have used in the billing month with the corresponding billed amount calculated

Term	Definition or description	Calculation method
Product Category	The category of product your business utilized (e.g Money In, Money Out, xenPlatform)	As recorded over the billing period
Product	The breakdown of the method or payment channel your business used to receive payment	As recorded over the billing period
Unit Price	The agreed upon fee rate per transaction for the particular product. (Refer to the consented fee on PKS / Service Agreement) or any other applicable Addendums)	As stated on contractual agreement on the PKS (Service Agreement)
Quantity	The number of billed transactions recorded over the billing period for the particular product	As recorded over the billing period
Transaction Volume	The billed transaction amount recorded over the billing period for the particular product	As recorded over the billing period
Billed Amount	The calculated total amount of fees for the product (excluding VAT charges)	Fixed fee: Unit price quantity Percentage fee: Unit price volume

5. Fees paid deduction calculation

This table contains all the fees you have paid to Xendit including VAT, which contributes to the calculation of your final total payable.

Term	Definition or Description	Calculation Method
Subtotal	The sum total of the Billed Amount	Sum (Billed Amount)
Value Added Tax	Tax on the consumption of goods and services which commonly expressed as a percentage of the subtotal value	% * Sum (Billed Amount)
Deduction	The total fees paid including VAT from your Xendit cash balance	Sum (Deduction Amount)
Rounding	Adjustment due to the rounding of numbers for display purpose
Total Payable	The sum of total remaining fees and VAT charges that will need to be settled	Subtotal + VAT + Deduction + Rounding

6. Invoice payment instructions

Refer to How to Pay Bills for more information on settling your Xendit invoices.