You can withdraw your funds from your Xendit balance to the bank accounts that you’ve added to Xendit. There are 2 main ways that you can withdraw:
Manual withdrawals: Make withdrawals from your Balance page
Auto-Withdrawals: Schedule recurring withdrawals to automate the process
Processing times for withdrawals will vary based on your chosen method, when the request is made, and the information you provide.
How to make manual withdrawals
Local withdrawals
From the Balance page, trigger a Withdrawal and select “Local Withdrawal”. Enter the withdrawal amount, select a registered withdrawal account, enter your PIN then submit the request.
Go to your Balance page
Click Withdraw
Select Local Withdrawal
Enter the amount you want to withdraw
Choose which bank account to send the funds to
Enter your PIN
Click Submit
Cross-border withdrawals
Go to your Balance page
Click Withdraw
Select Cross-border Withdrawal
Choose which bank account to send the funds to
Enter the amount you want to withdraw (you'll see the exchange rate and the amount you’ll get in USD)
Upload the underlying document*
Confirm your withdrawal details
Click Submit
*Each cross-border withdrawal requires an underlying document for regulatory and partner compliance. A template is provided on the withdrawal form (click Download template) which you can use to fill in your information.
Transfer fees are applicable for cross-border withdrawals. See here for details on fees.
How to set up Auto-Withdrawals
See Auto-Withdrawals
Tracking withdrawals
You can set up automated notifications of completed withdrawals from the Dashboard under Withdrawal Settings. Add up to 10 email addresses as recipients who will receive emails notifying them of completed withdrawals. This applies to both manual and Auto-Withdrawals.
You can also check the status of individual withdrawal transactions from the Balance tab. Use the Balance History tab and filter out Withdrawal transactions within the right duration. If the withdrawal shows up, it’s completed. Otherwise, repeat the same process on the Pending tab to locate the pending withdrawal.
Limits & Processing Times
Limits (per withdrawal)
Country | Bank | Min. Amt | Max. Amt |
|---|---|---|---|
Indonesia | All banks | IDR 5,000 | No limit |
Philippines | BPI Direct BanKo Inc. ISLA Bank Omnipay, Inc. Partner Rural Bank (Cotabato) Inc. Quezon Capital Rural Bank, Inc. Rural Bank of Guinobatan, Inc. Sun Savings Bank UCPB Savings Bank | PHP 1 | PHP 50,000 |
CARD Bank | PHP 1 | PHP 100,000 | |
Binangonan Rural Bank | PHP 1 | PHP 5,000,000 | |
All other banks | PHP 1 | PHP 100,000,000 |
Processing Times
Withdrawal processing times are the same as those of Payouts as we utilize the same rails.